Privacy Policy

Privacy Policy

Last updated: August 2026

At Joytot, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

  • Name, email address, and contact details
  • Billing and delivery address
  • Payment information (processed securely — we do not store card details)
  • Order history and preferences
  • Website usage data (via cookies)

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and delivery updates
  • Respond to your enquiries
  • Improve our website and services
  • Send marketing communications (only with your consent)

Sharing Your Information

We do not sell or rent your personal data. We may share it with trusted third parties such as delivery couriers and payment processors solely to fulfil your order.

Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at info@joytot.co.uk.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@joytot.co.uk.